Courses Terms & Conditions

Dorset Diving Services – Course Terms & Conditions

1. Booking and Digital Learning All course bookings are confirmed only upon receipt of full payment or a non-refundable deposit. Training materials are provided digitally via the MySSI App. It is the student’s responsibility to ensure that all digital theory, including the final exam, is completed prior to the start of the practical sessions. Failure to complete theory may result in the student being unable to participate in the water sessions, and rescheduling fees may apply.

2. Fitness to Dive (Medical Requirements) In accordance with HSE (Health and Safety Executive) guidelines, all students must complete a Diver Medical Participant Questionnaire before any in-water training.

  • If a "Yes" is answered to any question, you must be cleared as "Fit to Dive" by a GP or Diving Medical Referee before entering the water.

  • Dorset Diving Services reserves the right to refuse training if a valid medical clearance is not provided where required.

3. Cancellations and Rescheduling

  • Course Cancellations: Once digital materials have been registered to your account, a portion of your fee becomes non-refundable as these materials are non-transferable and issued directly by the training agency.

  • Rescheduling: We require at least 7 days' notice to reschedule a course session. Late notice rescheduling may incur a fee to cover fixed costs such as pool hire and instructional ratios.

  • DDS Cancellations: In the event that we must cancel a session (e.g., due to adverse weather in the Solent or Poole Bay, equipment failure, or staff illness), we will offer an alternative date or a refund for the uncompleted portion of the training.

4. Equipment and Supervision For recreational courses, standard scuba equipment is provided. All equipment is maintained to manufacturer and HSE standards. Students are responsible for any equipment issued to them; loss or damage caused by reckless behavior may be charged at cost. All training is conducted by qualified professionals under strict agency and HSE Diving at Work ratios.

5. Acknowledgement of Risk While Dorset Diving Services adheres to rigorous safety standards and the HSE Diving at Work Regulations, scuba diving is an adventurous activity that carries inherent risks. By participating, you acknowledge these inherent risks. Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, or for any other matter for which it would be illegal for us to exclude or attempt to exclude liability.

6. Agency Recognition & Equivalency We are a Premier SSI Dive Centre. We fully recognize and welcome divers with certifications from other recognized bodies (such as PADI, BSAC, or NAUI). Your previous experience is respected, and you can continue your education with us seamlessly provided you meet the minimum requirements for the next level of training.